Cancellation Policy

We can cancel your order / Subscription / membership / user rights if a request is made within 24 hours of placing the purchase. The request has to be made at info@kuailz.com with your email ID and Phone number used during registration or by calling us on +91-9822595598

Refund Policy

All Test Preparation / Education Curriculum course products come with a trial period of 7 days. Within the 1 day of delivery, you are eligible for refund of the product / Service in case you do not like it.

A Refund Request will be deemed valid only if it is made through an email to info@kuailz.com or by calling us on +91-9822595598 within 1 day from delivery.

We request you not to accept any product package that seems to be tampered with, opened or damaged at the time of delivery. The products must be returned in the same condition as delivered by the Company. Any products returned showing signs of any use or damage in any manner shall not be accepted for return.

For the return of product(s) damaged / Service(s) proven to be not complying to our promised standards at the time of delivery, the shipping charges shall be borne by the Company. Refunds shall be made to bank account within 7 working days of receipt of such returned products. No Refund will be provided after 1 day from delivery.

However, for return any of the product(s) for any other reasons, it shall be the responsibility of the User to arrange for the return of such canceled product(s) and the shipping charges shall be borne by such User.

 
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